Where SAP meets Mobile

Exploring SAP and SAP Mobile

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For SAP professionals Authors: Bob Gourley, RealWire News Distribution, Kevin Benedict

Related Topics: CIO/CTO Update, Exploring SAP and SAP Mobile

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New video from SAP Retail (and me) on creating positive expectations for customers…

It’s an extraordinary honor when an individual or organization for which you have great admiration then wants to share your ideas with their clients — and that’s exactly what has just happened to me with the global technology leader, SAP. SAP’s retail clients are global icons — and, as a service to their clients, SAP […]

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More Stories By Scott McKain

Scott McKain is a business leader, bestselling author, and Hall of Fame professional speaker.
Scott's latest book, "The Collapse of Distinction: Stand Out and Move Up While Your Competition Fails" reached the #1 spot on Amazon.com list of Customer Service Bestsellers! He is the author of two #1 additional business bestsellers (Amazon.com & 800-CEO-READ): "What Customers REALLY Want" (currently available in trade paperback) and "ALL Business is Show Business."
He is the Co-founder and Principal of The Value Added Institute, a think-tank that examines the role of the customer experience in creating significant advances in the level of client loyalty, and has appeared on multiple occasions as a commentator and analyst on FOX News Channel. His platform presentations have run the gamut from the White House lawn with the President in the audience carried live on CNN and NBC's "Today" show...to a remote outpost near the Amazon...all 50 states, seven Canadian provinces...and from Singapore to Sweden...Mexico to Morocco.
An inductee into the Professional Speakers Hall of Fame, he is also a member of "Speakers Roundtable" -- an elite, invitation-only group of twenty of the world's top business speakers.